Support Center

Get Help

We're here to help you get the most out of your Livzzie experience. Whether you're a Kickstarter backer or considering supporting our campaign, we're committed to providing excellent support.

Email Support

Get detailed help with any questions

support@livzzie.com

Live Chat

Quick answers during business hours

Coming soon

Frequently Asked Questions

When will my Livzzie ring ship?

We're targeting delivery to our Kickstarter backers by Q3 2025. We'll keep you updated with regular progress reports throughout development and manufacturing.

How do I get the right ring size?

We'll send all backers a free sizing kit before production begins. This ensures you get the perfect fit for comfortable 24/7 wear.

Is the ring waterproof?

Yes, the Livzzie ring is water resistant up to 100 meters, making it safe for swimming, showering, and everyday water activities.

How long does the battery last?

Our ring provides up to 8 days of continuous monitoring on a single charge, with sleep and activity tracking running 24/7.

Which phones are compatible?

Livzzie works with both iOS (iPhone 12 and newer) and Android (Android 8.0 and newer) devices via Bluetooth connectivity.

Kickstarter Backers

Thank you for supporting our campaign! As a backer, you'll receive:

  • • Regular development updates and behind-the-scenes content
  • • Priority customer support throughout development
  • • Free sizing kit shipped before production
  • • Exclusive access to beta app features
  • • Lifetime firmware updates and new features

Questions about your pledge or need to update your shipping address? Contact us at backers@livzzie.com.